Privacy Policy and Terms Summary for casino-niagara.ca

Welcome to casino-niagara.ca. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, create an account, subscribe to communications, participate in promotions, or otherwise interact with our services. It is intended for users in Canada and is designed to align with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and relevant provincial legislation where applicable.

By accessing or using our website, you acknowledge that you have read and understood this Privacy Policy and agree to our Terms of Use summarized below. If you do not agree, please discontinue use of the website. Our services are intended for individuals who have reached the age of majority in their province or territory of residence. We do not knowingly collect personal information from minors.

Information We Collect

We collect personal information that you provide directly to us and information that is collected automatically when you use our website. The types of information may include identifiers, contact details, account credentials, transaction-related data, device and network information, and preferences. We may also collect information you choose to submit in forms, surveys, and support requests.

We may receive information from service providers that assist us with website hosting, analytics, payment processing, and customer support. We may also compile aggregated or de-identified information that does not identify you and use it for any lawful purpose. Where required, we will obtain your consent before collecting sensitive information.

Contact and account information: name, email address, telephone number, mailing address, account username, and password.
Transaction and interaction data: reservation details, participation in promotions, customer service communications, and preferences.
Technical and usage data: IP address, device identifiers, browser type, operating system, pages viewed, links clicked, timestamps, approximate location inferred from IP, and referral URLs.
Cookies and similar technologies: small data files stored on your device that help operate the website, analyze performance, remember preferences, and personalize content.
User-generated content: feedback, reviews, survey responses, and other information you submit.

We do not require you to provide personal information beyond what is reasonably necessary for the purposes described in this Policy. You may choose not to provide certain information; however, this may limit your ability to use certain features.

How We Use and Share Information

We use personal information to operate, maintain, and improve our website and services; to process your requests; to communicate with you; to personalize your experience; and to manage security and fraud prevention. We also use information to comply with legal obligations and enforce our terms and policies.

We may share personal information with service providers who perform services on our behalf (such as hosting, analytics, customer support, and payment processing), only to the extent necessary for them to perform their functions and subject to appropriate confidentiality and security obligations. We may disclose information when required by law, in response to valid legal processes, to protect our rights and users, or in connection with a corporate transaction such as a merger or asset transfer.

We do not sell your personal information. Where required by law, we will obtain your consent before using or sharing your information for purposes not reasonably related to those for which it was collected. You may withdraw consent at any time, subject to legal or contractual restrictions and reasonable notice.

Your Rights and Choices in Canada

You have rights regarding your personal information under Canadian privacy law. These rights may vary by province and are subject to exceptions. We will respond to requests in a timely and transparent manner and may require verification of your identity before processing a request to protect your privacy and security.

Access and portability: request access to your personal information and information about how it has been used and disclosed, and receive a copy where feasible.
Correction: request correction or update of inaccurate or incomplete personal information.
Withdrawal of consent: withdraw consent to our processing of your personal information for specific purposes, subject to legal or contractual obligations.
Preferences and marketing: opt out of direct marketing communications at any time by using unsubscribe options or by contacting us.
Cookies: manage browser or device settings to block or delete cookies; some features may not function properly without certain cookies.
Complaints: file a complaint with us, and if unresolved, with the Office of the Privacy Commissioner of Canada or your provincial privacy regulator.

To exercise your rights or submit a privacy-related inquiry, contact us at [email protected]. We will make reasonable efforts to address your request within applicable timelines.

Cookies, Security, Retention, and International Transfers

We use cookies and similar technologies to operate our website, remember your preferences, analyze performance, and tailor content. You can manage cookies through your browser settings or device controls. Disabling certain cookies may affect the functionality or availability of parts of the website.

Strictly necessary cookies: essential for core site functions, security, and network management.
Performance and analytics cookies: help us understand usage, diagnose issues, and improve the user experience.
Functionality cookies: remember choices such as language, region, and preferences.
Advertising and personalization cookies: support relevant content and promotions; you may opt out where available.
Security technologies: help detect fraud, abuse, or unauthorized access.

We implement administrative, technical, and physical safeguards designed to protect personal information against loss, theft, misuse, and unauthorized access or disclosure. No method of transmission or storage is fully secure, and we cannot guarantee absolute security. We retain personal information only as long as necessary for the purposes described in this Policy, to comply with legal obligations, or to resolve disputes. Personal information may be processed or stored outside of your province or outside Canada, and may be subject to the laws of those jurisdictions. Where we transfer information outside Canada, we take steps to ensure appropriate protections are in place.

Additional Terms of Use, Disclaimers, and Contact

By using our website, you agree to comply with our acceptable use rules, including not engaging in unlawful, infringing, or harmful activities; not attempting to breach security; and not interfering with the operation of the site. All content on the website, including text, graphics, logos, and other materials, is owned by or licensed to us and is protected by applicable intellectual property laws. The website is provided on an “as is” and “as available” basis without warranties of any kind, to the fullest extent permitted by law. To the extent permitted by law, we disclaim liability for indirect, incidental, or consequential damages arising from your use of the website. If you are not the age of majority in your province or territory, you must not use the website. We may modify, suspend, or terminate any part of the website at any time. These Terms of Use will be governed by the laws of the Province of Ontario and the laws of Canada applicable therein, and you agree to the exclusive jurisdiction of the courts located in Ontario for any disputes. If any part of these terms is found invalid, the remainder will continue in effect.

We may update this Privacy Policy and the Terms of Use from time to time to reflect changes in our practices or legal requirements. When we make material changes, we will post the updated version on this page with a revised “Last Updated” date and, where appropriate, provide additional notice. Your continued use of the website after an update constitutes acceptance of the revised terms. If you have questions, requests, or complaints, please contact us at [email protected]. Last Updated: [insert date].